The direction of this blog will now migrate to more of a discussion of HOW the ever evolving nature of the web will impact the Business Model of all bicycle companies.
Let's face it readers, where once business cards were seen as an essential tool to be taken seriously as a business person, the time came where this card was no longer enough and a business having a website became the new standard.
Now, a website that, no matter how elaborate (Flash!), is just the starting point and actually can hurt a business if not done well. A standard website is quickly becoming something that must morph into something that offers a customer or visitor something more than a view of company goods and services.
Why? It is my belief that this started with the advent of what has become known as Social Media. Facebook, Twitter, Linked and other such online communities have created an environment where people (also their consumers) have gotten use to immediate answers from those they are close to.
Why not the companies these same consumers buy from? There is no reason why NOT! Bicycle Companies who hope to grow and prosper in this age of Social Media must redirect a large portion of their resources to mastering this median of Web 2.0. You may say "Well I blog about what my company and consumers want to know about."
SO WHAT! There are those business leaders who talk and those who listen. Those who talk have to shift their business models to be less 'Mouth' and more 'Ears'. This will mean you learning to. Grow your company based on your customer's direction, not your competition's!
Your competition may lead you in a direction where only moderate success is experienced. Those who purchase your goods or services will lead you in a direction where, by meeting their purchasing desires, promise to put you far ahead of the moderate success your competition experiences.
I wrote all of that to write this in particular. Right now, before your competition catches wind that you are heading in a direction that, no matter what their money and resources allow, will put you in the drivers seat...Start small..lose the 'Contact Us' icon on your site into, say, a page that your visitors can build a profile complete with a picture and there comments!!!
05 October, 2009 Labels: .bikes..bike companies, bike blog, major taylor, marshall taylor, media 2.0 Posted by Dale 10:23 PM